This is so True, a few weeks ago I was interested in purchasing a Envir Monitor and Bridge connector, I emailed the currentcost sales team (no answer) I telephoned current cost (no answer) I have bought on since, but I am having problems registering the bridge device and really wonder if I will hear anything from them......
Most companies want to hear when they are not satisfying there customers and you seem to have legitimate grounds for a complaint. There doesn't seem to be an official complaints channel. But you could always try
I am sure one of those would see the complaint was handled by the right person. Or perhaps the right person will handle your problem before
the MD gets involved!